Résumé

Summary

Led teams of software engineers, producers and designers for a variety of projects from concept to release, from backend architecture, to front-end aesthetics.

Certified ScrumMaster and practiced agile for years. Fascinated by games, especially the online and social aspects of them. Highly industry savvy. Bilingual, written and verbally fluent in English and Chinese.

Specialties: Engineering and project management, web development, content management, e-Commerce and billing, localization, Scrum, agile software development, customer facing applications, usability, game industry, bilingual

Employment

November 2011 – Present

Warner Bros. Interactive Entertainment
Burbank, California
Director, Technical Production

  • Managing a team of engineers and producers to lead centralized technology effort on cross-device platforms for online-enabled WB Games titles
  • Technology includes telemetry, business intelligence, e-commerce, community, identity and profiles, integration with external services (e.g. Xbox Live, PlayStation Network, Steam, Apple, etc.)
  • Consulting on technical topics, including slate green lights, due diligence and contract reviews of partners, vendors and studios; deeply involved with GDPR compliance
  • Managing relationships and timelines between multiple game studios and companies worldwide to plan and execute online initiatives
  • Working with internal and external stakeholders to managing expectations on technology deliverables
  • Acting as central escalation and arbitration for competing initiatives
  • Reporting to VP of Game Technology

April 2010 – October 2011

Cryptic Studios/Atari (100-500 employees)
Los Gatos, California
Director, Publishing and Platform

  • Promoted to manage a team of producers, artists and developers to produce Cryptic and Atari’s worldwide online platform and web properties to support and launch MMOs and casual titles
  • Worked with executives to prioritize and create platform road map that reflects the company’s vision, strategy and tactics for putting games online
  • Coordinated and program managed between multiple offices worldwide to plan and execute a portfolio of crucial online initiatives
  • Interfaced with partners and vendors, including contract reviews
  • Reported to VP/C-level executives

July 2008 – April 2010

Cryptic Studios/Atari (100-500 employees)
Los Gatos, California
Manager, Publishing and Platform

  • Managed multiple projects with a team of associate producers and developers to produce all web properties, e-commerce, and CRM tools
  • Drove effort through all stages of the project life cycle, from conception and design, to implementation, localization, testing and worldwide deployment
  • Worked with internal stakeholders to create and gather company’s vision, strategy and tactics, and implemented them in projects managed
  • Reported to Director of Publishing

October 2004 – June 2008

Turbine, Inc. (100-500 employees)
Westwood, Massachusetts
Manager, Application Development

  • Led and architected PHP4,5/MySQL web development for Turbine’s service platform
  • Led application development of installing, launching, patching and e-Commerce technologies with C#
  • Managed a team of junior and senior engineers on multiple fast-paced projects at once
  • Key member in launching Asheron’s Call: Throne of Destiny, Asheron’s Call 2: Legions, Dungeons & Dragons Online and The Lord of the Rings Online services
  • Led development effort for Games for Windows certification
  • Key technical advisory member in e-Commerce solution selection, acquisition and integration
  • Worked with SOAP, REST, XML, XSLT, AJAX, JavaScript and other web technologies
  • Managed products and project schedules
  • Worked extensively with internal and external customers, and other technology teams
  • Performed internal and external usability analysis via focus groups
  • Led globalization of Turbine’s service products
  • Performed regular 1-on-1 with team members and provided guidance on career development, wrote reviews and involved in overall hiring process
  • Maintained minimal churn rate of team members

February 2000 – August 2003

Triad Performance Technolgies, Inc. (< 50 employees)
Farmington Hills, Michigan
Enterprise Application Analyst (Full-time)

  • Led and participated enterprise application development with ASP and interactive online courses development
  • Created cross-browser DHTML with JavaScript
  • Integrated with various third party SCORM compliant learning management system
  • Performed database programming (MS SQL Server and MS Access)

October 1996 – February 2000

Micon Computer Company (< 25 employees)
Livonia, Michigan
Webmaster

  • ASP Web development (micon.com, frontend and legacy system integration) from ground up
  • Developed and supported internal business software
  • Self-managed projects

July 1999 – July 2002

The University of Michigan Dearborn
Dearborn, Michigan
Web Developer (Contract)

  • Created multiple public websites with Perl and PHP
  • Created learning management system for online course delivery
  • Administered servers

Education

1998-2000

The University of Michigan – Dearborn
Dearborn, Michigan
Full-time. Major in Computer Information Science.

1996-1998

Henry Ford Community College
Dearborn, Michigan
Full-time. Major in Computer Information Science.

CERTIFICATIONS AND AWARDS

  • Certified ScrumMaster with 6+ years managing agile teams
  • Rookie of the Year, 2005 – Turbine, Inc.
  • MVP Honorable Mention, 2006 – Turbine, Inc.
  • Excellence Recognition, Q1 2008

Languages

  • English, Cantonese Chinese writing and conversational fluency

References and Salary History

Contact